Privacy policy.

At TRK Freight, your trust is our priority. We take the protection of your personal and business information seriously. This policy explains how we collect, use, and safeguard data when providing our freight and dispatch services.

1. What Data We Collect

  • Contact details (name, phone, email, address)

  • Business information (company name, DOT/MC, insurance)

  • Driver details (licenses, certifications)

  • Load and shipment information (routes, documents)

  • Payment and billing details

  • Website usage data (IP address, browser, device type)

2. How We Use Your Data

We process data to:

  • Provide dispatch and freight services

  • Verify compliance with safety and legal requirements

  • Communicate with carriers, drivers, and shippers

  • Process payments and maintain records

  • Improve customer experience and operational efficiency

3. Who We Share Data With

We may share your data with:

  • Shippers and carriers for order fulfillment

  • Third-party service providers (payment processors, compliance partners, IT systems)

  • Legal or regulatory authorities when required

We do not sell or trade your personal data to outside parties.

4. Data Security

We use industry-standard security measures to protect your information from unauthorized access, loss, or misuse.

5. Data Retention

We only keep your information as long as necessary to provide our services and comply with legal and financial obligations.

6. Your Rights

You may request to:

  • Access the data we hold about you

  • Correct or update your information

  • Request deletion (where legally allowed)

To exercise your rights, contact us at: hello@trkfreight.com

7. Policy Updates

We may update this policy occasionally. The latest version will always be posted on this page.