Terms & Conditions – TRK Freight Dispatch

Welcome to TRK Freight Dispatch (“TRK,” “we,” “our,” or “us”). By working with us, you (“Carrier,” “Owner-Operator,” or “Client”) agree to the following Terms & Conditions:

1. Services Provided

  • TRK Freight Dispatch acts as a dispatch service provider only.

  • We assist carriers and owner-operators in finding, booking, and managing freight loads.

  • TRK does not own trucks, provide transportation directly, or act as a broker of record.

2. Carrier Requirements

To work with TRK, you must have:

  • Active Motor Carrier Authority (MC Number).

  • Valid W-9 and Proof of Insurance.

  • Satisfactory FMCSA safety rating.

3. Payments & Fees

  • Carriers are paid directly by the broker or shipper for completed loads.

  • TRK charges a dispatch service fee, agreed upon in the Dispatch Agreement.

  • Fees are deducted as outlined in the agreement.

4. Responsibilities

  • Carrier/Owner-Operator is responsible for safe, lawful, and on-time delivery of all freight.

  • TRK is responsible for assisting with booking, paperwork, and communication with brokers/shippers.

  • Carrier must notify TRK immediately of delays, accidents, or issues with a shipment.

5. Liability

  • TRK is not liable for freight claims, accidents, delays, or damages.

  • Carrier assumes all responsibility for cargo, equipment, drivers, and compliance with FMCSA/DOT regulations.

6. Termination

  • Either party may terminate the relationship with 7 days’ written notice.

  • Outstanding fees must be paid before termination is finalized.

7. Confidentiality

  • Information shared between TRK, carriers, and shippers must be kept confidential.

  • Carriers may not circumvent TRK to work directly with shippers/brokers introduced by TRK without consent.

8. Governing Law

These Terms & Conditions are governed by the laws of the State of North Carolina.